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Try before you buy

TRY BEFORE YOU BUY –  TERMS & CONDITIONS

 

USA/CANADA

The instrument is being provided on loan for the purpose of evaluation and validation testing, and/or
for demonstration purposes.

Valid Visa/Mastercard details must be provided and a $500 evaluation fee will be billed to your card.  In the case that the customer decides to keep the instrument this evaluation fee will be deducted from the final invoice value.

The instrument will be shipped from our offices Rhopoint Americas Inc. 1000 John R Road, Suite 209, Troy,
Michigan, 48083, USA and the loan period of 72 hours commences from the date of receipt by the customer.

Any noted damages, defects or shortages to the equipment or accessories need to be notified to Rhopoint
Americas within 24 hours of receipt of the equipment. Photographic evidence of damages should also be
provided. Failure to do so may result in the cost of repair being passed on to the borrower.

The instrument remains the property of Rhopoint Americas. At the end of the trial the customer’s credit card
will be billed for the full value of the instrument (as indicated above) unless the next day FEDEX/UPS tracking
number for the return instrument is provided to Rhopoint Americas within the 72-hour period.

The instrument should be returned to:

Heidi Case – heidi.case@rhopointamericas.com
Rhopoint Americas Inc.
1000 John R Road, Suite 209
Troy, Michigan, 48083, USA

A copy of the loan agreement should accompany the returned instrument.

The instrument must be returned in the same condition in which it was received. The borrower must ensure
that there is no damage to the unit from contamination from other materials, misuse or poor handling.

It is the responsibility of the borrower to pay for the return shipping cost of the instrument and accessories to
the above address. Any shortages will be chargeable.

The goods must be packed adequately for the transportation method selected. Please retain any packaging
supplied for this purpose. Any product supplied on a pallet must be returned on the same pallet. The borrower
will be liable for any damages occurring in transit and we recommend that the product is adequately insured.

 

MEXICO/CENTRAL & SOUTH AMERICA

Please send us your samples via insured courier transportation to our offices:

Rhopoint Americas Inc.
1000 John R Road, Suite 209
Troy, Michigan, 48083, USA

We will endeavour to provide a test report within 14 days of receipt.  This service is offered free of charge but prior authorisation must be obtained before sending samples. Samples will only be returned to the customer if a UPS/FEDEX account number is provided

 

 

 

 

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